Linden Global Learning Support Services UG
Partners/Geschäftsführung
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Dr. Christina Limbird & Ms. Chineme Ugbor
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Bank Account/ Konto​​
BANK: Deutsche Bank
ACCOUNT/KONTO: Linden Global Learning Support UG
IBAN: DE13 1007 0124 0047 2662 00
BIC: DEUTDEDB101
Steuernummer: 30/422/50661
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Court of Registration/Registergericht​
Amtsgericht Charlottenburg (Berlin)
Handelsregister-Nummer HRB 196117 B
© 2025 Linden Global Learning Support Services UG
Linden Global Learning GDPR Privacy Policy
Last updated: May 16, 2025
1. Introduction
Linden Global Learning Support Services UG (“Linden”, “we”, “us”) is committed to protecting your privacy and handling your personal data with transparency and care. This policy explains what information we collect, how we use it, your rights, and how to contact us.
We may update this policy from time to time. Please review the “Last updated” date for the latest version. Continued use of our website signifies your acceptance of any changes.
2. Information We Collect
We collect personal data when you:
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Sign up for newsletters
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Use our platform or purchase products/services
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Contact us for support
Personal data may include:
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Name, email address, phone number, and preferences
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Technical data (IP address, browser type, access times)
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Any information you provide in correspondence
We do not sell or share your personal information with third parties, except trusted contractors under strict confidentiality agreements.
3. Legal Basis for Processing
We process your personal data based on:
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Your consent (e.g., inquiries, newsletter sign-up)
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Contractual necessity (e.g., providing services you request)
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Legal obligations (e.g., tax or accounting requirements)
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Legitimate interests (e.g., improving our services, ensuring security)
4. How We Use Your Data
We use your data to:
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Provide and personalize our services
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Manage your account and orders
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Communicate with you about services, updates, and promotions (you may opt out at any time)
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Analyze website usage for improvements
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Respond to customer service requests
5. Data Storage, Security & Retention
Your data is stored securely using GDPR-compliant software and procedures. We implement physical, electronic, and managerial safeguards.
Retention:
We retain your personal data only as long as necessary for the purposes described or as required by law. Criteria for retention include the duration of your relationship with us, legal obligations, and dispute resolution needs.
6. Use of Third-Party Service Providers
To efficiently manage our operations and provide you with seamless service, Linden utilizes several trusted third-party service providers. These include Google Workspace (formerly G Suite) for email communication and document collaboration, PandaDoc for contract management, Freshdesk for customer support, and project management tools such as Asana and Trello.
We ensure that all these providers adhere to the requirements of the General Data Protection Regulation (GDPR). Each provider has implemented appropriate technical and organizational measures to protect personal data and maintain compliance with data protection standards. For transparency, we encourage you to review their respective GDPR policies:
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Google Workspace: https://policies.google.com/privacy
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PandaDoc: https://www.pandadoc.com
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Freshdesk: https://www.freshworks.com/privacy/
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Asana: https://asana.com/privacy
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Trello: https://www.atlassian.com/legal/privacy-policy#what-this-policy-covers
These providers process data under our instructions and are required to protect your data in compliance with GDPR.
Some of our service providers may process data outside the European Union. We select providers who are committed to GDPR compliance and data protection.
7. Cookies & Tracking
We use cookies and similar technologies (including Google Analytics) for analytics and site functionality. These tools collect data anonymously.
Cookie consent:
You may manage your cookie preferences via your browser or our cookie banner. You can opt out of Google Analytics here.
8. Data Protection & Privacy
We do not knowingly collect personal data from children under 13 without parental consent. Student data is provided by parents or guardians. Online sessions are conducted securely and are not recorded without written consent.
9. Your Rights Under GDPR
If you are in the EU, you have the right to:
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Access your personal data
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Rectify inaccurate or incomplete data
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Delete your data (“right to be forgotten”)
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Restrict or object to processing
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Data portability (receive your data in a structured format)
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Withdraw consent at any time (where processing is based on consent)
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Lodge a complaint with a supervisory authority
To exercise your rights, contact us at: info (at) linden-education (dot) com
10. Data Breach Notification
In the unlikely event of a data breach, we will notify affected individuals and relevant authorities promptly, as required by law.
11. Liability & Copyright
We strive to keep website content accurate but accept no liability for errors. All content is protected by German copyright law. Unauthorized use requires prior written consent.
12. Contact Us
For questions or concerns about this Privacy Policy, contact:
Linden Global Learning Support Services UG
Inselstr. 12a, 10179 Berlin, Germany
Email: info (at) linden-education (dot) com
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